Shipping Policy – www.mederma.co.in
Brand Name: Win Healthcare Pvt. Ltd. (A Part of Umesh Modi Group)
At Win Healthcare Pvt. Ltd., we strive to ensure that your order reaches you in a safe and timely manner. Please read the following Shipping Policy carefully before placing an order on our website.
1. Shipping Timeline:
- Orders are typically processed and dispatched within 1-3 business days of order placement.
- Delivery timelines may vary between 3-7 working days depending on your location and courier availability.
2. Delivery Areas:
- We deliver across all serviceable pin codes in India through reputed courier partners.
- If your location is non-serviceable, we will contact you for alternative arrangements.
3. Shipping Charges:
- Free shipping is applicable for all prepaid orders.
- For Cash on Delivery (COD) orders, additional charges may apply as displayed at checkout.
4. Order Tracking:
- Once dispatched, you will receive a shipment confirmation email and/or SMS with tracking details.
- You can track your order using the link provided in the communication.
5. Delivery Delays:
- While we aim to ensure timely delivery, unforeseen circumstances such as weather, strikes, or courier delays may affect shipment timelines. We appreciate your patience in such cases.
6. Incorrect or Incomplete Address:
- Please ensure that the shipping address and contact details provided are accurate.
- Orders returned due to incorrect address or unavailability will be re-shipped only upon confirmation and may incur additional charges.
7. Contact for Shipping Queries:
By placing an order on www.mederma.co.in, you agree to comply with the terms outlined in this Shipping Policy.
mederma@winmedicare.com
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